Terms & Conditions

Last Updated: June 25, 2026

Please read these terms carefully before using our services.

These Terms & Conditions ("Terms") govern your use of the services and products offered by FINWAVE Technologies Solution. By accessing or using any part of our platform, you agree to be bound by these Terms.

1. Acceptance of Terms

By registering, accessing, or using our website or applications, you confirm that you are at least 18 years old and have read, understood, and agreed to these Terms and our Privacy Policy.

2. Services Overview

FINWAVE Technologies Solution offers digital and fintech solutions such as AEPS, DMT, Micro ATM, BBPS, API services, POS devices, and more. All services are subject to availability and may change without prior notice.

3. User Obligations

• Provide accurate and complete KYC and account information.
• Use services only for lawful and authorized purposes.
• Maintain the confidentiality of your login credentials.
• Promptly report unauthorized access or suspicious activity.

4. Payment & Refunds

Payments made via our platform are final unless otherwise stated. Refunds, if applicable, will be processed based on service-specific policies. FINWAVE Technologies Solution reserves the right to change pricing without notice.

5. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Use is at your own risk.

6. Suspension & Termination

We reserve the right to suspend or terminate your access at our sole discretion if you violate these Terms or misuse our services.

7. Intellectual Property

All content, trademarks, and intellectual property on this platform are owned by FINWAVE Technologies Solution or its licensors. Unauthorized use is strictly prohibited.

8. Governing Law

These Terms are governed by the laws of India. Disputes arising shall be subject to the jurisdiction of courts located in Kolhapur, Maharashtra.

9. Updates to Terms

These Terms may be updated from time to time. Continued use of our platform after changes constitutes acceptance of the new terms.

10. Contact

If you have any questions or concerns, please contact us at info.finwave1@gmail.com.

Cookie Policy

Last Updated: June 25, 2026

Understand how we use cookies and tracking technologies on our website.

At FINWAVE Technologies Solution, we use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze our traffic.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, login sessions, and behavior across sessions.

2. Types of Cookies We Use

• Essential Cookies: Required for site functionality and security.
• Analytics Cookies: Help us understand user behavior and improve our site.
• Preference Cookies: Store your theme, language, and layout preferences.
• Marketing Cookies: May be used to show relevant ads through third-party partners.

3. How We Use Cookies

Cookies help us:

• Maintain secure sessions during login or transactions
• Track anonymous usage statistics via tools like Google Analytics
• Enable smoother experience across pages

4. Third-Party Cookies

We may allow trusted partners to place cookies to help deliver relevant ads or measure performance. These cookies are subject to their own privacy policies.

5. Managing Your Preferences

You can control or delete cookies from your browser settings. Most browsers allow you to block or delete cookies by default. However, disabling cookies may affect functionality.

6. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated date.

7. Contact Us

For any questions about our Cookie Policy, email us at info.finwave1@gmail.com.

Refund & Cancellation Policy

Last Updated: June 25, 2026

Know our policy on cancellations, failed transactions, and refunds.

At FINWAVE Technologies Solution, we prioritize transparency and fairness in our dealings. This Refund & Cancellation Policy outlines the conditions under which refunds may be issued and transactions may be canceled.

1. Digital Services & APIs

All digital services (e.g., AEPS, DMT, BBPS, Micro ATM, API integrations) are non-refundable once delivered or credited. These are prepaid and consumable services. Any issues must be reported within 24 hours for investigation.

2. Failed Transactions

• In case of a failed transaction, the amount will automatically be reversed to your original payment method within 5–7 business days.
• If the reversal is not reflected, please raise a support ticket at info.finwave1@gmail.com.

3. Cancellation Policy

Services once activated (e.g., KYC APIs, POS registration, onboarding) cannot be canceled or transferred. Device-based services (like Micro ATM) are non-cancellable once dispatched or activated.

4. Device Refunds

• Refunds on POS/Micro ATM devices are applicable only if the product is damaged during shipping and reported within 48 hours.
• No refunds will be issued once the device is activated or linked to your ID.

5. Subscription Plans

Subscriptions (monthly/yearly) are non-refundable once activated. You may cancel auto-renewal from your account settings before the next billing cycle.

6. How to Request a Refund

If you believe you are eligible for a refund, please email us at info.finwave1@gmail.com with your order ID, transaction reference, and reason for the refund. All requests are reviewed within 72 hours.

7. Policy Updates

This policy may be revised at any time without notice. Updates will be posted on this page. Continued use of our services implies acceptance of the revised terms.